FAQ

Here you can find any possible answers to your questions
Which level am I in? How to evaluate?

SUNNY rating goes like: Beginner -> Elementary -> Intermediate -> Advanced
Beginner:For total beginner, or for those who would like to reinforce the basic tennis skill.
Elementary:Can play slow from T, have basic skill n knowledge for tennis.
Intermediate:Had experience in match, can play steadily at baseline, and would like to learn more skills.
Advanced:Can play strongly n steadily, and would like to strengthen match strategy n meet new partners.

What equipment do I need?

Racket, sportswear, sports shoes, towel, drinking water, and hat, sunglasses, sunscreen if on sunny day. You may purchase/pre-order racket in SUNNY SHOP and enjoy a student discount price, then get the racket on the first lesson day.

Who’s not suitable for tennis?

If you suffer from bone fracture, cardiovascular disease, anemia, asthma, severe asthma or severe mental illness, please consult your doctor before enrolling.

How to pay the tuition?

You may pay tuition via transaction.
Once we done arranging your lesson, we email/text a lesson and payment information to you, please pay accordingly via transaction. After the payment is done, please email/text back to us and inform us the last 5 digit of your account. Once receiving the payment a confirmation email/text will send to you, and then the register is completed.

How to enroll elite private lesson?

After enrolling online, we will contact you to confirm about your location, time available n preferred coach. Then we email/text a lesson and payment information to you, please pay accordingly via transaction. Once we receive the payment, your coach of the lesson will call you and make appointment with you. Your tennis lesson is about to begin.

How to enroll group lesson?
  1.  Go to group lesson site
  2.  Choose a lesson for you   
  3.  Enroll for that lesson   

SUNNY group lesson is automated processing. Once you enroll, a confirmation email will send to you, then an email/text about lesson and payment information, please pay accordingly via transaction. After the payment is done, please email/text back to us and inform us the last 5 digit of your account. Once receiving the payment a confirmation email/text will send to you, and then the register is completed. We will call you 3 days before to remind you. about the lesson.

What if there’s not enough student for group lesson?

SUNNY group lesson starts with minimum of 4 students. When there’s only 2~3 students, we call 3 days before the lesson to see if students are willing to make up the difference and start lesson with less students. If not, we postpone the lesson for a week and at the mean time recruit more students. If still doesn’t succeed after a week, to switch to another class or total among refund is available.

How to check the number of registry?

Please go to our website _____ Greater chance of starting the class if there are more registries. We will announce whether or not the class starts.

Can I make up a missed lesson in group lesson?

Besides public holidays, weather or court condition, no personal issue is allowed for being absent. Please be noted before enrolling. If you often have routine business trip, you may choose our elite private lesson (1 on 1 or more).

During the lesson, can I save it for later or get refund?

Yes, we will refund you according to “Taipei City Cram school refund policy”
Feel free to contact us if you have any further query.

SUNNY hotline:+886-953-057858  (also for what’sapp)
SUNNY email:service@sunnytennis.tw
SUNNY Line ID:SUNNYRICKY

Wish you all the best!

CALL +886-975-057-932 FOR QUICK START

We will arrange tennis coach for you promptly.